Controls don't work well.
Cesare59
9/1/2019
can't control power. jumps from 5 to 14 or whatever it feels like. thought i could control power on my phone - set power directly - can't do that either. worst induction i've had from samsung.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Not working with nonstick cookware well
kjcbd
5/3/2019
I bought this unit from best buy to replace a working GE gas cooktop, very excited with look and cool smartthing. I clean it every night to make it like new. My wife cooked most of the time, and kept complaining the right front burner did not work normally, it did not turn on, and making click sound. We bough new cookware, and the same thing happens. Strange thing is same pan works fine at other burner, and other brand induction cooktop. Samsung engineer told us to buy new cookware. All top brand cookware at Costco, Walmart, …, we bought have the same problem with just one burner. The engineer told us to use the one the match the circle, completely bottom flat (i.e without brand embossed on the bottom). I looked everywhere for this but all cookware have then brand at the bottom. I don't know if we are confused or Samsung engineer, we spent 2200 for cooktop, 1000 for wiring 220v to our kitchen, installation fee, and we have to use only 1 size of pan that match the circle, and "non-brand" cookware. This does not happen with other brand
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
It isn't what we expected
foley0916
1/3/2019
We were super excited to get this induction cook top for our new home we built. It unfortunately started malfunctioning shortly after use. Heaven for bid a drop of water gets on the cook top and it shuts down and you can't turn it back on until the top is completely dry. Our one burner has already stopped working, and we have literally only used it maybe 30 times or so if that. We just moved into our new home at the beginning of October. We did buy the extended warranty, so hopefully when they come out to look at it, it'll solve the problems.
Originally posted on Samsung.com
No, I do not recommend this product
Design
Features
Performance
Value
Dependable / Consistent Heat / Easy to Clean
Todd_87
10/6/2018
I've had this cook top for just over a year; zero problems. It can boil water in under a minute, is easy to clean and is basically flawless. For me, it meets or exceeds all other cook top duties but is incredibly easy to clean. I'm no neat freak but my stove top is now nearly spotless at all times. You can even cook with a rag on stove top between pot so grease splatters are caught before they hit the surface.
Cons: It draws quite a few amps, so you may need to run a new electric line for it. The controls to adjust temp is a bit touchy so sometimes it takes a couple touches to get it to the exact temp setting you want.
Don't buy it for the wifi capabilities because in this (my) iteration it is only for monitoring stove top temp settings; no adjusting temps.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
Cool lights & cooks fast; quirky with water drop
dobeman73
10/3/2018
I replaced a regular electric glasstop stove with this unit. I wanted something faster than electric. I wanted gas, but didn't want to re-pipe my house. Did a lot of research and am overall happy with my purchase. Power--boost is insanely fast at heating up water when you need it.
The touch controls take some getting used to. We almost exclusively use our fingers vs. the magnetic knob, which is just too slow.
The noise isn't really an issue. Sort of bugged me at first, but if you turn on your range hood on low, you can't even hear it.
My biggest complaint is how picky it is with water on the surface. The manual says if water "spills" on the surface, it shuts everything off. I presume that's to prevent your food from boiling over. But, even if you pick a lid up off a pot, and the condensation falls on the cooktop...presto...everything shuts off. It's very annoying, particularly when it's been five minutes and you didn't notice it and now everything has stopped cooking.
Ditto if you take a metal sheet pan out of the over and put it on the cooktop (cuz...it's right there). The metal will usually do something to the touch-controls and either you turn something on or off that you didn't intend to.
Seems like there's some middle ground between, "This just happens when you're cooking, so don't turn everything off" and "this heats up stuff really fast so we got you..."
Still happy with the purchase overall.
Originally posted on Samsung.com
Yes, I recommend this product
Design
Features
Performance
Value
